Información
Shipping Policy
Last updated: October 15, 2026.
Here you will find where we ship to, how much shipping costs, and what happens from the moment you confirm your order until you receive it. The exact shipping cost and the methods available for your address are always shown during the checkout process, before you confirm your purchase.
1. Destinations and rates
| Zone | Method | Rate |
|---|---|---|
| Spain | Standard | €6.99. Free on orders over €55 |
| European Union (rest of member states) | International Standard | €8.99 |
| Australia, Canada, South Korea, United Arab Emirates, United States, Hong Kong, Israel, Japan, Malaysia, Norway, New Zealand, United Kingdom, Singapore, and Switzerland | Standard | €12.99 |
The amount for free shipping is calculated on the total of the products in the order, including taxes. If your country does not appear on the list, we cannot ship to that address at this time.
2. Delivery time
The estimated delivery time is indicated during the checkout process and in the shipping confirmation. In any case, we will deliver the order within a maximum of 30 calendar days from its confirmation, unless we agree on a different timeframe with you. If we are unable to meet the deadline, we will notify you, and you may cancel the order for a full refund of the amount paid.
3. Preparation and tracking
When your order leaves for the transport company, you will receive a shipping confirmation email with the name of the carrier and, when the service allows it, a tracking link.
4. Shipments outside the European Union
Shipments to countries outside the European Union may be subject to duties, import taxes, or customs procedures of the destination country, which are not included in the price or the shipping rate. We recommend checking these with your country's customs office before placing your order.
5. Receipt of the order
Upon receiving the package, check that it is in good condition. If the packaging arrives damaged or any product is missing, please indicate this to the carrier if possible and write to us at easycentury2023@gmail.com with your order number and, if you can, a photograph. We will resolve it at no cost to you.
Until you receive the order, the risk of loss or damage to the products lies with CELLA.
6. Incorrect address or failed delivery
Carefully check the address before confirming your order. If you detect an error, write to us as soon as possible: if the order has not yet been shipped, we will correct it. If the carrier is unable to deliver the package, they will contact you or leave a notice to arrange a new delivery.
7. Questions
For any queries regarding your shipment, write to us via the contact page, indicating your order number.